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In case one is getting a “printer is not responding” error when trying to print a document on Windows 10, then there is no reason to panic. The error message could be due to a simple fault and it could be fixed just as simply.
At times, the wireless printers do not respond due to a weak connection between the PC and the printer. During such issues, one should be sure to temporarily disable the antivirus and firewall and then check if it helps.
Another reason why the printer is not responding on the Windows 10 is that driver could be outdated. One need to update the printer driver and then check to see if that had solved the issues of the printer.
The next step would be to uninstall the third party anti- virus software and if that solves the issue, then one should definitely switch to another antivirus. Try to get a software that will not interfere with the system.
Another way to ensure if the printer is running smoothly is to check the printer’s connection with the desktop or the laptop and check if they are properly plugged to each other. Sometimes, the damage might be in the USB port itself and they should try connecting it to an alternative USB port.
The next step could be to run the Printer Troubleshooter in Windows 10.
To do that, one needs to open the Settings App and from there, go to Update and Security.
Then one should choose Troubleshoot from the menu on the left and click on Printer in the right side.
Next, click on Run the Troubleshooter and follow instructions to complete the process.
Another cause of the error message could be the outdated drivers and this can be solved just by installing the latest drivers and that can be done from the Device Manager section. On the list of devices, choose Printer, and click on Update driver. Next, click on Search Automatically for Updated Driver and Windows will search and download the driver most suitable for your device. You can also do it directly from the manufacturer’s website.
The good news about this is that Windows often tries to come up with the solution itself and one just needs to follow the instructions. Most of the time the error messages go away with these simple methods and if they do not, you could then call in a technician.