Epson printers have revolutionized the world of technology by providing us with exceptional and long lasting prints. Epson is responsible for providing long lasting, fade resistant, smudge resistant and ready to use prints straight from the moment they are printed. In spite of all these incredible features, you might face a problem with your PC showing your printer as offline when it actually is not and that might be because of disconnection with your computer. For an answer to How to get Epson printer online, you must try the following solutions:

Check your connections

One of the most common causes of the printer Offline error is a loose physical connection. And for that, you should have a look on the USB cable and check whether it is seated at both ends firmly or not. If you have an additional USB cable, replace it with the old one and see if the error is resolved or not and in this way you can solve the issues with the cable itself.

Follow the below troubleshooting steps in case the connection with the USB cable is good but the printer is still offline:

Step your printer to ‘Online’

In case of Windows 7, Click on the Start icon on the bottom left of the screen and then go to the Control Panel and select Devices and Printers.

In case of Windows 8.1 or Windows 10, click on Start > Settings > Devices > Printers and Scanners.  Then, go to the Epson printer in the list and select See what’s printing. Just after the window pops up, click Printer which is on the top bar and from it’s from down menu, select Use Printer online.

Cancel all the pending prints

In order to cancel the pending prints, right-click on the Epson printer online in the list and click on See what’s printing and then select cancel to remove any print jobs present. Click on Use Printer online again.

If the error is still their then restart the Epson printer and computer again.

Reinstall your printer

For the reinstallation purpose, select Start > Settings > Devices > Printers and Scanners and then click on Epson Printer from the list and then go to the Remove Device option. Visit the Epson website and download the latest printer drivers for your printer model and reinstall it.

Remove all printer drivers

In order to remove your printer drivers, log in your user account and go to Start  > All Programs > Accessories > Command Prompt. In the command prompt window, type printui /s /t2 and don’t forget to put spaces in the command. Print Properties window pops up on the screen. Now, remove the Driver and Package for your printer from the list and reinstall the Printer using the Add a Printer Option.

Epson Printer online customer care center

In case none of the above methods work out, you must visit the customer care center of Epson and ask for their guidance and help.