HP Printer Cannot Connect to Web Services:
In today’s times, printers are an indispensable device that is used to get good-quality text and graphics. Besides, it is also equipped to scan images, photocopy documents, send faxes, and even establish a wireless link to your router or the web services. Additionally, wireless is more convenient to use, being an improved substitute to wired or USB connections. However, sometimes you may notice that your HP printer is unable to connect to web services, especially if you are attempting it in the first time. Let’s delve a little deeper in to the reasons for this issue:
HP printers allow you to print from a remote location with the help of Internet. When your printer fails to print or connect with the web services then you might get one of the following error messages:
- Server connection error: you can simply press “Retry”, or click on OK to exit.
- Problem related to web services:
- Server connection error: if you face this error, make sure you have an active Internet access and try again.
How to get rid of this error of How to Fix HP Printer Cannot Connect to Web Services:
If you are experiencing problems with the web services on your HP printer, follow these steps to diagnose and resolve the issue:
Step 1: Check Printer Connectivity
Ensure that your printer is connected to the internet via Wi-Fi or an Ethernet cable. Look for a steady or solid blue light on the printer’s wireless icon, indicating a successful connection. If the printer shows as offline, refer to the troubleshooting guide for connectivity issues.
Step 2: Restart Router and Modem
If your printer is connected, but web services still don’t work, try restarting your home or office wireless network. This action can refresh the connection between devices and potentially resolve the problem.
Step 3: Update HP Printer’s Firmware
Check for firmware updates for your printer and install them if available. You can do this either through the printer’s display screen or using the printer software on your computer.
Step 4: Verify HP Instant Ink Account
If you are using HP Instant Ink, sign in to your account and ensure it is active and online. If there are any outstanding balances, settle them to avoid service suspension.
Step 5: Reset Printer’s Wireless Settings
Reset your printer’s wireless settings using the display screen on the printer. After resetting, reconnect the printer to your wireless network. Test the connection by attempting to print a document from your computer, laptop, or mobile phone.
Step 6: Turn On Web Services from Embedded Web Server (Advanced Step)
For more advanced users, you can enable web services from the embedded web server. Access the embedded web server through the HP Smart App or by connecting to your printer’s homepage on your computer. To find the printer’s IP address, check the printer display screen (e.g., 192.168.0.X). Enter this IP address in your computer’s browser to access the printer’s homepage.
Navigate to the Web Services tab on the primary menu of the printer’s homepage. Click “Continue” and then enable web services.
Please note that Step 6 might be challenging for some users. If you encounter difficulties, it’s best to contact with our expert technical support team for assistance.
By following these troubleshooting steps, you can address web services issues on your HP printer effectively. If you encounter any issues or need further assistance, call +1-929-227-3478 our experts.