If you have encountered the Printer in Error State issue, you will find the error message – “Printer is in an error state” being flashed on your computer. You will be unable to print anything during this time. This problem is likely due to an issue with the driver. Let’s see how to fix Canon Printer Paper Jam Error in this guide.
Check the printer connections. The first thing that is to be done is make sure that the printer is connected correctly.
Make sure that your printer is connected directly to a wall socket. Your Canon printer Paper Jam Error consumes a lot of voltage, and it requires you to connect it directly to the wall. If you have multiple connections from the same wall socket, be sure to remove them all before using the printer.
Once you have done that, check the connection of the printer to the system. Unplug those connections and clean them and plug it again. Make sure you make the connection tight and secure.
If you have a wireless printer, ensure that the printer, system and any additional routers are correctly connected. Now, try printing from your Canon printer. If the problem persists, move on to the next step.
Reinstall the Driver. Many times, the problem is due to the failure of the printer driver. Hence, you will need to uninstall and reinstall the driver so that you understand how to fix Canon Printer Paper Jam Error. Follow the following steps to uninstall the driver.
Go to the Control Panel from the start menu. Under “hardware and sound,” select the option “View Devices and Printers.”
Find your current printer and right-click on it. From the menu that appears, select “Printer Driver.” Next, select “Remove Device” to uninstall the current printer from your system. Wait for the system to remove your printer.
Now that you have uninstalled the driver, you will need to re-install it. Your printer came with a disc that contains the driver for the printer. Put it in the CD-ROM, and it should start the installation process automatically. Make sure your printer is plugged in while you are installing the driver.
If the problem persists, you will need to follow the steps below.
Update the driver. Your system might have updated for security purposes, but your driver did not. Therefore, you need to update your driver with the latest version. Go to start menu and search for “Device Manager.”
Look for “printers” and expand the list. From the list of available printers, find your canon printer. Right-click on the printer and select “Update device driver” to let windows automatically find the updated driver for your printer. Install the update, and your printer should start working.
Contact Customer Support. If you can’t seem to get rid of it and are still struggling with getting your printer to print anything, you will need to contact the customer support for your fix Canon Printer. You can find all the information regarding service centers and contact person on their official website.