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The “HP printer Ink System Failure” error message is related to ink cartridges and it is a common error with HP printers which have touchscreen control panels. There could be several reasons why this happens and some common causes are listed below:
The ink cartridge that is used is not compatible:
Ink cartridges are meant for certain printer models and so make sure that they are compatible with your printer before you install them. Using another brand’s ink cartridge or even another ink cartridge number might not work with your model of printer and cause issues. In case your cartridges are empty, follow the user manual guide to choose the compatible ink cartridges.
Another issue is that the printer cannot read the newly installed cartridge:
This usually happens when the counter is not reset or the ink cartridge has not been set properly. To fix this, remove and reinstall the ink cartridge inside the printer. Then turn on the printer and let it set to idle for some time. While it is turned on, disconnect the power cord from the printer and then unplug it from the power outlet. Wait for a minutes before plugging it back in. Then turn on the printer again and let it sit idle and silent before testing it again.
Very low ink levels:
An empty cartridge or very low level of ink can also be the reason why the error message is being displayed so check the ink levels. Try to use new cartridge and reset counter. To reset counter, turn off power and unplug the printer. Then press # and then 9 buttons and hold them together for 30 seconds. Then plug the printer back in and turn it on while still holding the buttons. Wait for 30 seconds before releasing the buttons and press the power button to check if the error is still there.
Dried or clogged ink cartridge vent:
Dried up nozzle head can prevent the printer from reading the ink cartridge in the first place. To clean them, a lint- free cloth should be used. Wipe the cartridge slot and remove any dried up ink or dust. Try not to touch any of the wiring’s inside. Then reinstall the cartridge and check if the error is still displaying.
Error Messages of HP printer Ink System Failure :